Return & Refund Policy

At (Company Name) ("we," "our," or "us"), managing (Website Name), we treat user ("you," "your") privacy as a top priority. Your satisfaction means everything to us, and we want you to feel confident every time you shop from our collection of men’s and women’s clothing. While we aim to ensure you love what you receive, we understand that there might be rare instances where a return becomes necessary. That’s why we’ve made our return and refund process clear and stress-free.

Return Window & Eligibility

If you'd like to return an item, please notify us within 48 hours of receiving your order. To be eligible for a return, please ensure:

• The item is unused, undamaged, and in its original condition.
• All original tags, invoices, and packaging materials are included.
• The item is packed securely and safely for return transit.
• We recommend keeping the original packaging until you’re fully satisfied with your purchase.
   

How to Request a Return

Requesting a return is easy. Just choose one of the following methods within the 48-hour window:

Email Us: Send your order number, item details, and reason for return to (mention email).

Our support team will assist you with the next steps and guide you through the return process.

Please note that we currently accept return requests only through official communication via email.

Refund Process

After we receive your returned item and complete a quality inspection, we’ll initiate your refund. Here’s what you can expect:

Refunds are processed within 5–7 business days from the date we approve the return.

The refund will be issued to the original payment method used at the time of purchase.

We do our best to process refunds as quickly as possible to ensure your experience is smooth and reliable.

Conditions for Refund Approval

We only approve refunds for items that are returned in the same condition as delivered. If an item shows signs of wear, damage, or tampering, it may not qualify for a refund. Our team performs a thorough quality check before approving any return.

We kindly request you to handle clothing with care during the evaluation period and retain all original materials.

Important Return Guidelines

To remain transparent and consistent, we’d like to highlight the following:

We do not accept returns for products that have been used, are damaged after delivery, or are missing original tags/invoice.

Avoid sending return items without contacting our team first, as unauthorized returns may not be accepted.

We’re Always Here to Help

Need assistance with your return or have a question about the process? Feel free to get in touch with us at (mention email). Our team is here to help with any concerns and ensure you feel supported throughout your shopping journey.