ZIARA :Terms & Conditions
Terms and Conditions
1. Introduction and User Agreement
At (Company Name) ("we," "our," or "us"), managing (Website Name), we treat user ("you," "your") privacy as a top priority. By accessing or using our website, you agree to follow the terms and conditions outlined here, which serve as a binding agreement between you and us. If you do not agree with any part of these terms, we kindly ask that you refrain from using the site.
Our website is designed to offer a curated collection of men’s and women’s clothing. These terms explain how you can use our services and what we expect from all users. Please read this document carefully before making any purchases or browsing the platform.
We reserve the right to modify these terms periodically. Continued use of the website after any changes implies your acceptance of the updated terms. We recommend reviewing them occasionally to stay informed.
2. Eligibility to Use the Website
Our website is only intended for individuals who are 18 years of age or older. By using this website, you confirm that you meet this age requirement and are legally capable of forming a binding contract under applicable laws.
We do not knowingly collect any information from minors. If you are under the age of 18, you are not permitted to use our website or make purchases. If we discover a user who does not meet the age eligibility, we reserve the right to deactivate their account and delete their data.
Your eligibility also depends on compliance with all local, state, and national laws applicable in India. If you are using our website from another region, it is your responsibility to ensure you meet the legal requirements.
3. Account Creation and Responsibilities
To access certain features of our website, such as placing an order or viewing past purchases, you may need to create an account with accurate and current information. You are fully responsible for maintaining the confidentiality of your account credentials.
Please ensure that your password is secure and not shared with anyone. Any activities that occur under your account will be considered your responsibility. If you suspect unauthorized access, contact us immediately for assistance.
We reserve the right to suspend or terminate accounts found to be using false information, violating these terms, or attempting to interfere with the website’s functionality in any way.
4. Accuracy of Information Provided by Users
When you use our website, you agree to provide accurate and up-to-date information, especially when filling out forms related to billing, shipping, or communication. This helps us ensure successful order delivery and avoid unnecessary delays.
Any inaccuracy in the information provided may result in failed deliveries or inability to process your order. We are not responsible for consequences that arise due to incorrect or outdated user-submitted information.
Please review your details before completing any purchase. Keeping your information updated allows us to provide the best service possible and ensures your orders reach the correct destination.
5. Product Descriptions and Availability
We do our best to present our clothing items with clear descriptions and high-quality images. While we strive for accuracy, slight differences may occur due to lighting, photography, or screen variations.
Availability of products may change based on stock levels and seasonal updates. Items in your cart are not reserved until the order is successfully placed and confirmed.
We reserve the right to limit quantities or discontinue items at our discretion. If an item becomes unavailable after you’ve placed an order, we will inform you promptly and provide available alternatives or options.
6. Order Processing and Confirmation
Once you place an order, you will receive an acknowledgment confirming we have received it. Please note, this does not yet mean the order is confirmed or accepted. Final confirmation is subject to stock availability and payment verification.
Processing typically begins shortly after confirmation, during which changes or cancellations may not be possible. We recommend reviewing your order details carefully before submission.
In the rare case that we are unable to fulfill your order, you will be notified via email or phone. Any applicable refunds will be processed in accordance with our refund policy.
7. Payment Terms and Accepted Methods
We offer secure online payment options through reliable third-party payment gateways. Payment must be completed in full at the time of checkout to confirm your order.
We do not support any offline payment options. Payments are processed securely and encrypted to protect your data during the transaction.
It is your responsibility to ensure the payment details you provide are valid and authorized. Orders with failed or incomplete payments will not be processed until payment is successfully received.
8. Shipping and Delivery Timelines
We offer free shipping across our serviceable areas. Depending on your delivery location and courier availability, your package will typically reach you within 3 to 8 working days from the date of dispatch.
Our goal is to deliver your order on time, but occasional delays may occur due to unforeseen circumstances such as weather disruptions or logistical issues. In such cases, we will make every effort to keep you informed.
If a delivery fails due to an incorrect address or unavailability at the destination, the package will be returned to our warehouse. You may contact us to request a re-delivery.
9. Ownership and Intellectual Property Rights
All content on this website, including but not limited to product images, logos, graphics, layout, and written descriptions, is the intellectual property of (Company Name) or our licensors.
Users are not permitted to reuse, copy, distribute, or modify any part of the website’s content without written permission. Unauthorized use may result in legal action under applicable intellectual property laws in India.
We retain full rights over the content we publish and the clothing designs we promote. Any violation of these rights is strictly prohibited.
10. User Conduct and Acceptable Use Policy
We expect all users to behave respectfully while browsing or interacting with our website. You agree not to use the platform for unlawful, abusive, or disruptive purposes.
Attempts to interfere with the website's security, structure, or availability—whether through automated means or malicious software—are strictly forbidden. Users found violating these terms may have their access suspended or permanently revoked.
We aim to maintain a safe and fair shopping environment for everyone. Your cooperation helps us create a pleasant and trustworthy experience for all customers.
11. Website Content Usage Restrictions
All materials available on our website, including images, written content, and designs, are intended for personal and non-commercial use only. Users are not allowed to reproduce, republish, or distribute any part of our website content without our written consent.
Our content is crafted with care to showcase our clothing collections and guide your shopping experience. Any unauthorized use, copying, or public display of content may lead to legal action under intellectual property laws.
We reserve the right to monitor usage and take appropriate steps if any violations are detected. Respecting our content ensures a fair and secure experience for all.
12. Prohibited Activities on the Platform
We are committed to maintaining a safe and respectful environment for all users. Activities such as spamming, spreading malware, attempting to gain unauthorized access to user data, or interfering with website functionality are strictly prohibited.
Any use of automated scripts, bots, or tools to scrape data, place fake orders, or manipulate site features is not allowed. We reserve the right to block or terminate access to users involved in such behavior.
Respectful use of the platform not only keeps the website secure but also supports a better experience for every customer who shops with us.
13. Third-Party Links and External Services
Our website may contain links to external websites or services that we do not operate or control. These links are provided for your convenience but do not imply our endorsement or affiliation with those websites.
We encourage you to review the privacy and terms of those third-party platforms before interacting with them. We are not responsible for the content, policies, or practices of any external sites.
Your use of any third-party site is solely at your own risk. We are here to serve you only through our official website and authorized communication methods.
14. Limitation of Liability
While we do our best to ensure a smooth, error-free experience, we do not guarantee that our website will be free from interruptions or technical issues at all times. Our liability for any indirect, incidental, or consequential damages is strictly limited.
We are not responsible for any losses related to order delays, website downtime, or temporary unavailability. You agree to use the platform at your own discretion and acknowledge the inherent risks of internet-based transactions.
Our clothing products are offered as-is, and we encourage you to reach out to us with any specific concerns before placing an order. Your satisfaction is important, but our liability is governed by these clearly defined terms.
15. Indemnification by User
By using our website, you agree to defend, indemnify, and hold harmless (Company Name), its affiliates, and team members from any claims, liabilities, or damages arising out of your breach of these terms or your misuse of the platform.
This includes any third-party claims resulting from content you submit or actions you take on the website. It is your responsibility to ensure that your use of the platform is lawful and respectful.
We reserve the right to take appropriate legal steps to protect our interests and recover costs in the event of any violation or misuse of the platform.
16. Disclaimer of Warranties
We make every effort to maintain an accurate and functional website, but we do not guarantee that the information, services, or content provided will always be complete, reliable, or available without disruption.
All content and services on the site are provided on an “as is” and “as available” basis. We do not offer warranties or guarantees regarding specific outcomes or uninterrupted access to any features.
You agree that your use of the website is at your own risk. We encourage responsible browsing and communication through the official contact methods we provide.
17. Website Modification and Service Suspension
We reserve the right to modify, update, or temporarily suspend any part of the website, including product listings, features, or services, without prior notice. These changes may be necessary due to maintenance, system updates, or business decisions.
We will always aim to restore services as quickly as possible in the event of any interruption. However, we are not liable for any inconvenience caused by such updates or suspensions.
We appreciate your patience and understanding when technical adjustments are needed. Our goal is to enhance the shopping experience and improve performance with every update.
18. Governing Law and Jurisdiction (India)
These Terms and Conditions are governed by the laws of India. Any disputes or legal matters arising out of the use of our website shall be subject to the jurisdiction of the competent courts located in India.
By accessing or using our website, you agree to submit to the exclusive jurisdiction of Indian courts for the resolution of any legal issues. This ensures clarity and uniformity in how we address potential disputes.
We always encourage open communication before any formal action is taken. Most issues can be resolved through our support channels, and we are committed to fair practices.
19. Policy Updates and Notification
We may update these Terms and Conditions periodically to reflect changes in our services, legal requirements, or operational improvements. When updates occur, they will be posted clearly on this page with the latest revision date.
You are encouraged to review this section regularly. Continued use of the website after an update signifies your acceptance of the modified terms.
We value your trust and will ensure that all updates are made in a transparent and responsible manner.
20. Contact Details for Legal Queries
If you have questions, concerns, or legal inquiries related to our Terms and Conditions, please contact us through the official communication channels provided on our website.
We take legal and user concerns seriously and aim to provide clear, timely responses. Your feedback helps us maintain a transparent and professional platform.
Our team is here to assist you, and we welcome any questions about your rights or our obligations under this policy.