Shipping & Delivery Policy

 

At (Company Name) ("we," "our," or "us"), managing (Website Name), we treat user ("you," "your") privacy as a top priority. We understand the excitement of receiving your favorite clothing—whether it’s a timeless kurta, elegant top, or a smart casual outfit. That’s why we’ve built a reliable and simple delivery process to ensure everything reaches you smoothly and on time.

Free Shipping Across India

We proudly offer free shipping to all regions across India. Whether you live in a busy metro city or a quiet town, your chosen men’s and women’s clothing will be delivered to your doorstep at no extra cost.

At this time, we ship only within India. While we aren't offering international delivery yet, we hope to expand in the future and will keep you updated when that happens.

Order Processing & Packaging

Once you place an order, we begin preparing it with care:

Processing Time: Orders are processed within 1–2 working days from the time of confirmation.

Careful Packaging: Your items are neatly and securely packed to maintain their quality during transit.

Non-Working Days: Orders placed on weekends or public holidays are handled on the next working day.

As soon as your order is dispatched, you’ll receive a confirmation email with relevant dispatch details.

Delivery Timelines

Our standard delivery timeframe is 3 to 8 working days, depending on your location and courier service availability. While most deliveries arrive on time, occasional delays may occur due to weather or logistical issues. If this happens, we’ll make sure to keep you informed.

What Happens if Delivery Fails?

In rare cases where delivery cannot be completed due to issues like an incorrect address or unavailability at the destination, the package will be returned to our warehouse. If this occurs, you’re welcome to contact us to request a re-delivery.

We recommend double-checking your shipping address during checkout and ensuring someone is available to receive the package to avoid such situations.

What If There’s a Problem with the Delivery?

We take every measure to ensure your order reaches you safely. If you face any issues such as:

Damaged Items: Please contact us within 48 hours of receiving your package. Share clear photos of the item and packaging so we can assist you promptly.

Lost Orders: In the rare event that a package goes missing in transit, we’ll coordinate with our courier partner and make things right as quickly as possible.

Care for Delicate Clothing

Some items—such as light fabrics or garments with delicate details—are packaged with extra care. If an item needs special handling or care instructions, we mention that on the product page. You’re also welcome to contact us if you need more guidance.

Need Help?

If you have any questions regarding shipping or delivery, please feel free to reach out to us at (mention email). Our team is here to assist you and ensure you have a seamless experience from start to finish.